Design Considerations
Requirements Gathering
Envisionment Methods
Evaluation
Other
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Affinity Diagramming
What is Affinity Diagramming?
Why Use it
This process can be used to categorise the data from usability testing.
Participants Needed
Task List
- Observers go through their notes and identify unsolved issues they
believe are most important
- They write those issues (5 approx), one per card, onto cards or sticky
notes
- Tape all cards to wall in random order
- Everyone reads all the cards
- A person who discovers a card that covers the same issue as one of their
own is allowed to remove their own card
- If people think of additional issues they are allowed to add cards
- Sort cards into groups without discussion
- If someone disagrees with how a group has been set up, they should simply
move the cards
- Look for large groups that could be subdivided
- Look for small groups that have the same theme
- Keep the process going until no further changes are made. A solo card
or two is ok
- Each participant has the opportunity to name each group with sticky
notes. The name should reflect the theme of the group
- If you get to a group that had a name you agree with, there is no need
to create a duplicate
- Individually, write down the name of the three most important groups
– the ones that would have the greatest impact on the next release
- Put an X on the sticky of your third choice, a XX on your second choice
and XXX on your first choice
- Prioritise groups according to amount of XXXs
- Check consensus with discussion
- Discuss any dissenting views
- Start at the top of the priority list and discuss each category in turn,
in terms of observations, insights, solutions & proposals.
Conditions required
Examples
Limitations Of method
Exercise
Reading